Harbor Shine Cleaning — Current Cancellation Policy
SYNTHETIC TEST DOCUMENT.
Version 2. Effective October 1, 2026. Replaces Version 1 for appointments on or after October 1.
A cancellation received less than 24 hours before the appointment incurs a $60 fee. At least 24 hours: no fee. The customer must be told which version applies. This policy does not specify emergency exceptions or manager waiver authority; do not assume them.